Privacy Policy for LunaDecor

At LunaDecor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform, purchase our curated celestial-themed home decor items, engage with our DIY kits, participate in our workshops, or request personalized cosmic wall murals and artisanal starry night lamps.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identifiable Information (PII): This includes details such as your name, email address, shipping address, billing address, and phone number, collected when you make a purchase, register an account, or subscribe to our newsletter.
• Order Information: We collect details related to your purchases, including product preferences, order history, and payment information (though we do not store full payment card details directly; these are processed securely by third-party payment gateways).
• Workshop and Custom Project Information: When you sign up for workshops or request personalized cosmic wall murals, we may collect information relevant to tailoring these experiences, such as your interests, design preferences, and artistic background.
• Usage Data: We automatically collect information on how our online platform is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

LunaDecor uses the collected data for various purposes:

• To provide and maintain our service, including processing your orders and delivering products.
• To notify you about changes to our service or products.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To personalize your experience and offer products and services tailored to your interests, such as recommending celestial-themed decor or DIY kits.
• To manage your workshop registrations and custom project requests.
• To send you marketing and promotional communications, including newsletters, about our products, services, and special offers. You can opt-out of these communications at any time.
• To monitor the usage of our service and improve its functionality and user experience.
• To detect, prevent, and address technical issues or fraudulent activities.

Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If LunaDecor is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• For Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation or court order.
  • Protect and defend the rights or property of LunaDecor.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Security of Your Data

The security of your data is paramount to us. We implement a variety of security measures, including encryption and access controls, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR and Other Laws)

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where LunaDecor relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: